Managed Services

Complete IBM i Support—Managed by Experts, Tailored to You Lower your risk, extend system value, and optimize resources with ISE’s proven services.
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Benefits of ISE Managed Services

Increased System Reliability

Proactive monitoring and maintenance reduce downtime and performance issues—keeping your IBM i environment stable and secure.

Reduced IT Burden

Free up your internal team by offloading routine tasks like patching, user management, backups, and system monitoring to ISE’s IBM i experts.

Faster Issue Resolution

Get expert support and incident tracking with 10 complimentary professional service hours and timely response from people who understand your environment.

Lower Operational Risk

Regular health assessments, performance monitoring, and a proven support model help you avoid critical failures and costly surprises.

ISE Cloud with High Availability Hosting

Get the highest level of redundancy and reliability for your IT Department. Combining the lift and shift abilities, ISE helps migrate your business systems into a secure cloud server with failover capabilities across multiple server instances, ensuring your facility has the uptime it needs to run production and other business operations smoothly.

This means your IT department does not need to dedicate resources to ensure these newly cloud-based systems are running properly. ISE can do that with its 8×5 Managed Services support, which frees up staff to work on other issues or bring new functionality to the firm.

This offering moves your on-premise production Logical Partition (LPAR) to the ISE Cloud and adds a Cloud HA LPAR. Offering includes:

  • Production Cloud LPAR
  • Replicating Production Cloud LPAR to HA Cloud LPAR
  • Daily backup of HA Cloud LPAR to Cloud storage
  • Remote Desktop
  • 8×5 Managed Services
Information Systems Engineering
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